I do not understand from which date is the invoice from February that just came. I think that might be a mistake in the charging since I calculated my trips, in the Mijn NS and it’s 12 euros less compared to the invoice that the NS send me.
Antwoord
mistake in my invoice
Beste antwoord door Robert B
Welcome to the NS Community!
12 euros is a typical correction fee for a missing check-in/out with NS Flex and 40% discount. It should be listed separately on the invoice.
See https://www.ns.nl/en/customer-service/forgotten/check-in-or-out-forgotten.html how to correct it.
+4Welcome to the NS Community!
12 euros is a typical correction fee for a missing check-in/out with NS Flex and 40% discount. It should be listed separately on the invoice.
See https://www.ns.nl/en/customer-service/forgotten/check-in-or-out-forgotten.html how to correct it.
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