beantwoord

No factuur in January?

  • 15 January 2024
  • 1 reactie
  • 24 Bekeken

Hello, 

I have only had my NS Flex subscription and OV-chipkaart for 4 months now. I usually get my payment receipt on the 15th of every month. However, in January, I haven’t received an email about the payment so I went to MijnNS to check. It says that my next factuur is going to be sent on the 14th of February and it includes the subscription costs for both January and February. 

The costs are all correct but I’m curious about why they skipped a month? Is it common practice? 

Thanks in advance!

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Beste antwoord door Robert B 15 January 2024, 17:48

Bekijk origineel

1 reactie

Badge +3

Welcome to the NS Community!

Don’t worry about the date in the cost counter, it is notoriously broken. The invoice for January will follow soon.

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