Skip to main content
beantwoord

refund from season ticket

  • March 26, 2024
  • 2 reacties
  • 83 Bekeken

Hi,

I just ordered the new season ticket product (weekend free) )on March 2nd. Today, i found the price of weekend free product goes down. There should be about 6 euro change. I wonder whether i can get the refund from this change. And, if the answer is yes, how to get this refund?

Appreciate your work.

 

Best,

Fangxiang

Beste antwoord door MoDe

The lower price is for the new customers.

2 reacties

MoDe
Forum|alt.badge.img+3
  • Super user
  • Antwoord
  • March 26, 2024

The lower price is for the new customers.


Robert B
Forum|alt.badge.img+4
  • March 26, 2024

Welcome to the NS Community!

If you change your subscription to the same (possible from April 2 if your NS Flex started March 2nd), you will most likely get the € 8,74 discount for 2 months.

https://www.ns.nl/en/season-tickets/weekend-vrij

No guarantee, but that worked before for myself and several other NS Community members.