Hello, I recently purchased a NS Flex subscription for a fixed route (train from Haarlem to Sloterdijk). But I also need to take a metro from Sloterdijk to Amsterdam Zuid for my daily commute. After activating my NS Flex subscription I was unable to use my card for the metro. It said I have insufficient funds but I do not get the option to top up my card from the ticket machines. I am confused and don't know what I did wrong.
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