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Antwoord

Higher total in the app

  • May 10, 2022
  • 3 reacties
  • 86 Bekeken

Dear Sir/Madam, I am observing a bit of a strange un-synchronization between the accumulated costs (much higher) in the app and declaration total that can be exported in Mijn NS. Could you explain the reason?

 

 

 

Beste antwoord door Tochjo

The widget that shows the accumulated costs is notoriously broken and often shows incorrect information, especially after a change of subscription. The invoices show the correct costs.

3 reacties

Tochjo
Forum|alt.badge.img+4
  • Antwoord
  • May 11, 2022

The widget that shows the accumulated costs is notoriously broken and often shows incorrect information, especially after a change of subscription. The invoices show the correct costs.


Laura NS
Moderator
  • Moderator
  • May 11, 2022

Unfortunately, that's correct.


  • Auteur
  • Op het juiste spoor
  • May 11, 2022

Thank you for explanation!