How to claim the correction fare | NS Community
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How to claim the correction fare

  • 25 July 2022
  • 2 reacties
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  • Op het juiste spoor
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Hi All, Could you please someone explain, how can i claim Correction fare. I’m not seeing any option in NS portal but it says i can claim this within 6 months of the period.

I was not aware about the check in with OV chipkaart even if i have valid NS international ticket (For opting ns route weekend free offer). 

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Beste antwoord door Thom 26 July 2022, 00:02

Bekijk origineel

2 reacties

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Contact Customer Service. In a lot of cases you will have a refund. In Mijn NS there is also a possibility.

Correction fares may have a different causes.  You can easily request a refund in the case when forgetting to check out: click on the journey in your travel history in My NS.. You will find a link to a form already completed in the journey details. 

Thanks Thom. I’ll try with customer care.

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