Hello,
if I use the URL
https://www.ns.nl/mijnns#/dashboard
I see that a have at the moment the “NS Flex Dal Voordeel”
but if I use
https://www.ns.nl/nsflex/webshop#/abonnementen/lijst
for the same(=identical) chipkaart
I get the message
“Je hebt geen abonnement op deze kaart”
Waht is the resaon about this confusion? I use the same account, the same e-mail-adress and the same chipkaart number.
May anyone comment on this?
Beste antwoord door Daniël NS
Bekijk origineel
Good afternoon Andreas Huwe. Welcome to the NS Community.
I can't seem to replicate this issue as you've described it. Can you per chance make screenshots of this so we can look into it further?
+3
It takes a few seconds but eventually the page does work
After a refresh (F5)
If you want to switch subscriptions, the site should work without logging in. Choose what you want and log in when asked.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
