I was running to catch a transfer train (leaving in 1 minute) in Zwolle station going to Groningen. The train was leaving at 1345 on the 19th March 2022. One train carriage was deactivated, so I had to run to the other while I was looking at the NS app for the train timings. It was crowded so I bumped into the tall, shaved blond hair train conductor (or machinist) accidentally. What happened next was that the train conductor grabbed my jacket and pulled me hard towards him. I am not a tall guy so I nearly tripped. I was shocked. He demanded to know why I bumped into him. I explained it was accidental as it was so crowded at the perron. I didn’t even realized I bumped into him. He was big sized and standing in the middle of the path where everyone is rushing. The switch of carriage made everyone run to the next carriage. Have anyone met this aggression of the conductors before? It doesn’t make sense if the conductors are aggressive to the passengers or blocking their way, especially when NS planned such tight schedules, making us run and bump into people.
Beste antwoord door Sanne NS
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