i am using an ov chipcard, and i checked in and out, but the amount on the card remain the same. and now i receive an invoice of my journeys that will be debited from my bank card.
why is not debited from my ov chipcard? at every journey.
i am using an ov chipcard, and i checked in and out, but the amount on the card remain the same. and now i receive an invoice of my journeys that will be debited from my bank card.
why is not debited from my ov chipcard? at every journey.
Beste antwoord door Tochjo
You clearly have NS Flex. With NS Flex there is no other option than to have the travel costs incurred automatically debited from your bank account every month; paying afterwards is seen as one of the perks.
Credit on the card is thus never used. If there was any credit on the card before you loaded NS Flex, then this credit will be returned to you on the invoice after the first month. If you loaded credit onto the card after loading NS Flex, then you can go to an NS service desk to have it paid out to you.
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