Hi, I have forgotten to check out travelling by NS from Groningen to Zwolle on Saturday. I gave a call to support on Saturday asking to check me out, yet they told me that they can do it only on Monday. I try to give a call today but it seams to be busy and nobody has responded. So I am writing hear. Please check me out.
Welcome to our NS Community, Sofiya. I'm sorry to read that your check-out hasn't been settled yet. I do recommend trying them once more. It's incredibly busy at customer service right now and it can help to call at a less busy hour. We are open 24/7 for this, so even if call us at midnight we will be there, hopefully with a less crowded line.
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