21 april, I go from station lombardijen to station den haag, moerwijk. Im not tapping out because i don't see any tap machine. In 9292 app the price was only €6,7. Why NS charge me with €20? And how can i change the invoice? Thanks.
Beste antwoord door mrfreeze
Bekijk origineel
+3
Hi Tompoel,
You were charged € 20, because you didn't check out. You can correct this on www.uitcheckgemist.nl.
The poles to check in/out are on the platforms:
€20 is the default price that is charged when you don’t check in or out. You can correct this on https://www.uitcheckgemist.nl/.
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