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Antwoord

checked out

  • April 24, 2023
  • 2 reacties
  • 41 Bekeken

21 april, I go from station lombardijen to station den haag, moerwijk. Im not tapping out because i don't see any tap machine. In 9292 app the price was only €6,7. Why NS charge me with €20? And how can i change the invoice? Thanks.

Beste antwoord door mrfreeze

Hi Tompoel,

You were charged € 20, because you didn't check out. You can correct this on www.uitcheckgemist.nl.

The poles to check in/out are on the platforms:

 

2 reacties

mrfreeze
Forum|alt.badge.img+3
  • Super user
  • Antwoord
  • April 24, 2023

Hi Tompoel,

You were charged € 20, because you didn't check out. You can correct this on www.uitcheckgemist.nl.

The poles to check in/out are on the platforms:

 


Forum|alt.badge.img+1
  • Koploper*
  • April 24, 2023

€20 is the default price that is charged when you don’t check in or out. You can correct this on https://www.uitcheckgemist.nl/