Anyone who can help me to clarify this email please?
Beste antwoord door Robert B
Bekijk origineelAnyone who can help me to clarify this email please?
Beste antwoord door Robert B
Bekijk origineelWelcome to the NS Community!
You have NS Flex and was not correctly checked in on a train. Likely, you checked in with the wrong train company.
Contact NS Customer Service (phone, chat, social media). Also, see https://www.uitcheckgemist.nl/?locale=en to correct a wrong check-in yourself.
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