Good evening, shortly after I arrived I got myself a “NS Flex Dal Voordeel”. Shortly after I realized I was going to need a different subscription. I tried to change the current OV card I had but I couldn’t since it was the first month. So I payed the 119.95 Dal Vrij subscription and got another OV card for it. Now I got my 2nd card which I thought would be my Dal Vrij, and after adding it to the account it tells me it is a “Travel on balance” kind of card. I already payed my subscription and I don’t know how to use it. Please help.
Bladzijde 1 / 1
You need to contact the NS Customer service for this. They can help you by changing your subscription to the correct one.
Reageer
Meld je aan
Heb je al een account? Inloggen
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Welkom
Nog geen account? Maak een account aan
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.