I have ordered for a personalized OV-Chip card with NS Flex subscription on 11th July 2022 to Eindhoven address.
I have not received the chip-card yet.
Need help in delivering card at the earliest as I need it on the weekend for the plans.
Thanks
Beste antwoord door Tomas NS
Bekijk origineel
Hi there vinayaksid17 and welcome to our Community.
Sorry to read you haven’t received your OV-chipcard yet! In this case, I do recommend contacting customer service by phone, chat or Twitter or Facebook. They are able to provide you with a status update, as well as provide you with a solution. If you have not received your OV-chipcard yet, they can provide you with temporary tickets as well so you can start using your new subscription.
Unfortunately, I am not able to do this for you as this is a Community where travellers help travellers. If I may give a recommendation for a method to contact us, I would recommend chatting with or or calling us, as we are very busy on Twitter and Facebook at the moment.
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