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did not receive the ov card

  • April 13, 2022
  • 1 reactie
  • 87 Bekeken

Hello, I bought a yellow ov card and the membership but I still didn't receive the card. Can you please check that for me as my memberships starts from tommorw and I have planned travel I would like to get a discount.

 

Looking forward to hearing back from you 

Magdalena Sekta 

 

 

 

Beste antwoord door Thom

You do need to contact Customer Service for this. We are nog able to help you here. They can arrange for you that you can travel with the normal costs of your subscription, so with the discount. Actually you are making an arrangement to deal with the situation. Still I think you will have the card soon, but it should have been there bij now.

1 reactie

Thom
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  • Super user
  • Antwoord
  • April 13, 2022

You do need to contact Customer Service for this. We are nog able to help you here. They can arrange for you that you can travel with the normal costs of your subscription, so with the discount. Actually you are making an arrangement to deal with the situation. Still I think you will have the card soon, but it should have been there bij now.