Hi
On 10th july i have travelled from circus theater, the hauge to the huge central Station and in there is one extra charge of 4 € mentioned in my invoice of current month which is not applicable.
Please check and correct this
Beste antwoord door Robert B
Bekijk origineel
+4
We cannot correct this for you. You need to contact HTM, the company that brought you to the Central Station. You probably made a mistake with checking in or - out.
https://www.htm.nl/en/customer-service/restitution/restitution-form
YOu have to pay for NON-train rides-and this goes as always by checkIN+OUT- but youre lucky-its only 4 (and not 20 as for trains) if you forget either in bustram-normal fare is around 2€.
Only YOU can correct this-and its also wise to read a little more about how the system works here.
Via uitcheckgemist.nl
+3
A € 4,00 charge typically means a tram/bus ride with a missing check-out.
You can easily correct that yourself, via https://www.uitcheckgemist.nl/?locale=en
The difference between the € 4,00 and the actual fare (€ 1,78 for HTM tram 9 Circustheater to Central Station) will be credited on your next monthly invoice.
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