Hi! New on NL here so I’m kinda confused. I have a Dal Voordeel op saldo 2e subscription so whenever I travel I still have to put money on the chipcard for paying bus, subways and trams. Last time, I forgot to check out in the tram and I cannot see in the app where I can request to pay for it. Do ret trams automatically charge me (the bank account I used for the subscription) of the ovchip or I need to reach them out to pay for it?
beantwoord
forgot to check out in trams using the ovchip
Beste antwoord door Edwin
The moment you check in on the tram, it deducts 4€ from your card balance. On checkout, the system returns the balance minus the travel fare.
On the website uitcheckgemist.nl you should be able to request a correction.
The moment you check in on the tram, it deducts 4€ from your card balance. On checkout, the system returns the balance minus the travel fare.
On the website uitcheckgemist.nl you should be able to request a correction.
The moment you check in on the tram, it deducts 4€ from your card balance. On checkout, the system returns the balance minus the travel fare.
On the website uitcheckgemist.nl you should be able to request a correction.
thank you so much! This is so helpful :)
+4For travel with bus/tram/metro (Dal Voordeel will give no discount on that), you might as well use (almost) any bank/credit/debit card instead of an ov-chipkaart, no balance needed.
Corrections are easily done via https://zelfregelen.ovpay.nl/reisoverzicht (after 5 days). You can switch the language to Enlish there. The ‘uitcheckgemist’ site is limited to a few times per year, but if it works, go ahead!
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