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  • January 25, 2024
  • 1 reactie
  • 67 Bekeken
R

Hi, 

I recived this email but I think I check in and out correctly, no one tell me there is something wrong, how can I cannel this fee or remove this charge from my next month bills

Thanks for your help,

Rose

 

Beste antwoord door Thom

You will get this when you do not check in properly at an NS gate or pole. Was your checkin at another company, e.g. Arriva or Connexion? .

It will not always be removed, but Contact Customer Service, 030 7515155. 24/7.

 

1 reactie

Thom
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  • Thom
  • Super user
  • Antwoord
  • January 25, 2024

You will get this when you do not check in properly at an NS gate or pole. Was your checkin at another company, e.g. Arriva or Connexion? .

It will not always be removed, but Contact Customer Service, 030 7515155. 24/7.

 

Niet de réiziger op 1, 2 en 3, maar de betálende reiziger op 1,2 en 3! Wat meer controle en handhaving roept geen agressie op, maar voorkomt het juist. De opgekropte ergernis van de betalende reiziger mag best wat meer meetellen.
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