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How can i request a refund at foreign contry (OVPay.nl do not working)

  • 1 April 2024
  • 1 reactie
  • 47 Bekeken

I missed check out when i left amsterdam.

Now i am in Asia, but OVPay.nl homepage does not work correclty.

I write Payment reference number and amount, but it always say

“Sorry, something went wrong on our end. Please try again later.”

 

How can i request a refund about “Not check out”?

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Beste antwoord door Kairos 1 April 2024, 09:21

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Reputatie 2

If you checked in with a card, you should use OVPay.nl. But if that isn’t working (sometimes websites disable access from specific countries, when I was on holiday I couldn’t login to any workrelated apps for example, because they disabled access from outside the EU).

 

You should try to contact OVPay, to check for you why it isn’t working properly

 

Here is a contactform, because the time difference I guess calling will be difficult https://www.ovpay.nl/schriftelijk-contact

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