How long does it take to update ov-chipkaart checkin on NS | NS Community
beantwoord

How long does it take to update ov-chipkaart checkin on NS

  • 4 November 2023
  • 2 reacties
  • 89 Bekeken

Hi all,

 

Yesterday was my first time traveling with my OV-chipkaart. I traveled from Weert to Eindhoven and back. I checked in at weert and of course cannot leave the station without tapping my card at the gates in Eindhoven. Same on the way back. 

 

However, on Mijn NS, I only see my first check-in at weert and a €20 boarding charge. Since I am 100% confident that i checked-in and -out correctly, I am wondering how long it takes for that to get updated on Mijn NS. 

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Beste antwoord door danhub 4 November 2023, 09:30

Bekijk origineel

2 reacties

Reputatie 5

I wouldn't worry too much about it, that also happens to me and others all the time.

It might just take a few days before your journeys will appear correctly in your (Mijn NS) travel history.

Reputatie 7
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It might just take a few days before your journeys will appear correctly in your (Mijn NS) travel history.

In the worst case it could even be weeks. Check ov-chipkaart.nl if you want to be sure sooner.

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