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How to know OV Chip card Delivery status

  • 22 November 2022
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How to know OV Chip card Delivery status

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Beste antwoord door Tochjo 22 November 2022, 09:52

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5 reacties

Tochjo
Badge +3

Contact OV-chipcard customer service. This can be done by phone, they are available weekdays from 07.00 to 21.30 and Saturdays, Sundays and holidays from 10.00 to 16.00 at 0900-0980.

J

Hi , 

this is my reference number 
R01_0224378437 , Injust want to know when can i expect my OV card to arrive? 

Lorena NS
Rank
Reputatie 6
Badge +2

Hi Johanné B and welcome to the NS Community! 

You can check this with the customer service of the OV-chipcard. If you have also ordered a subscription that has already started, you can contact our customer service to obtain Temporary Travel Rights.

C

Hi! I’ve ordered my ov chip card last week. It’s suppose to be delivered within 7 days but nothing has been delivered yet. The address is correct as I have screenshot it for reference. Is there an additional way to trace the order? 

mrfreeze
Reputatie 7
Badge +3

Hi CarlaK,

The answers given above are still valid. You can contact the customer service of OV-chipcard (0900-0980). If you've ordered a subscription and need to use it, you can contact NS Customer Service (030-7515155) for temporary travel rights.

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