beantwoord

I haven't received my NS Flex yet.

  • 22 July 2022
  • 1 reactie
  • 93 Bekeken

Hello,

could you suggest what to do? I ordered a new card and it should be valid from today 22/07. But I haven’t received it yet. I have plan to use it from tomorrow. 

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Beste antwoord door Robert B 22 July 2022, 19:03

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1 reactie

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Welcome to the NS Community!

If your card is not in the mail tomorrow, contact NS Customer Service for compensation (phone, chat) or see https://www.ns.nl/en/customer-service/refunds/refunds-when-you-forget-your-season-ticket.html

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