Hello,
could you suggest what to do? I ordered a new card and it should be valid from today 22/07. But I haven’t received it yet. I have plan to use it from tomorrow.
Beste antwoord door Robert B
Bekijk origineelHello,
could you suggest what to do? I ordered a new card and it should be valid from today 22/07. But I haven’t received it yet. I have plan to use it from tomorrow.
Beste antwoord door Robert B
Bekijk origineelWelcome to the NS Community!
If your card is not in the mail tomorrow, contact NS Customer Service for compensation (phone, chat) or see https://www.ns.nl/en/customer-service/refunds/refunds-when-you-forget-your-season-ticket.html
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