• 15 February 2022
  • 2 reacties
  • 60 Bekeken

  • Op het juiste spoor
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I got my Invoice as usual and my total is 40,98 euro. But , Ns charged my bank account 55,83euro. I don’t understand why this happened. How can I fix this problem.




Beste antwoord door Denice NS 16 February 2022, 10:50

Bekijk origineel

2 reacties

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Contact Customer Service, as Mijn NS is not available now (23h15). It is a 24/7 service. 030 7515155.

Hi D A. Welcome to the Community.

Is it possible that the € 55,83 was for the previous invoice? If not, you can contact our Customer Service like Thom suggested.