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Antwoord

klanten card

  • April 17, 2022
  • 2 reacties
  • 56 Bekeken

Dear Sir or Madam,

I do not know why I have a weekend card, but it still have a klanten service.22 uero

Beste antwoord door Robert B

Dear Sir or Madam,

I do not know why I have a weekend card, but it still have a klanten service.22 uero

An item called € Klanten service (with a negative amount) is usually the balance that was taken from your card when activating NS Flex. You will get it back via your next monthly invoice.

2 reacties

Forum|alt.badge.img+1
  • Koploper**
  • April 18, 2022

This is a bit unclear.
As always: you can check-and do that first-on mijnNS what these charges are for.

Most likely is that you did not completely stop the subscription-this often also has to be done at some NS-yellow machine (ophalen bestelling).

If this does not give solution, then call/contact Service-centre


Robert B
Forum|alt.badge.img+4
  • Antwoord
  • April 18, 2022

Dear Sir or Madam,

I do not know why I have a weekend card, but it still have a klanten service.22 uero

An item called € Klanten service (with a negative amount) is usually the balance that was taken from your card when activating NS Flex. You will get it back via your next monthly invoice.