Hi, I have ordered one new replacement card since 23 March 2024 and I was emailed that I will receive the new replacement card within 3 working days. However, I still not receive any mail from NS for my ov replacement card. How can I check my order of new replacement card?
Beste antwoord door Melissa NS
Bekijk origineel
Good evening Ian.zulfikri, Welcome to the NS Community!
I would like to ask you to contact OV-chipkaart customer service. They produce your new OV-chipkaart and can see how far they are in sending your replacement OV-chipkaart. Contact - OV-Chipkaart.nl.
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