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Antwoord

My NS card

  • February 20, 2025
  • 1 reactie
  • 34 Bekeken

Hi,
I hope you are doing well.
My NS card was ordered a week ago, but I have not received it yet.
I would like to know how long it takes to receive my card.

Beste antwoord door BasReist

Hi ​@Mohammadali Jaberi  - this is a public forum where travellers help eachother. Please check with NS customer service Customer Service | NS via phone, chat, or alternatives. They can check your personal details.

When you order a subscription on a new card, the first possible start date usually reflects a realistic date that your card can be delivered. I think it's usually between 1-2 weeks, so it should arrive soon. But if you want to be sure of there's no hick-up in the process (and ordered your card with NS), please contact NS customer service.

1 reactie

  • Reisleider**
  • Antwoord
  • February 20, 2025

Hi ​@Mohammadali Jaberi  - this is a public forum where travellers help eachother. Please check with NS customer service Customer Service | NS via phone, chat, or alternatives. They can check your personal details.

When you order a subscription on a new card, the first possible start date usually reflects a realistic date that your card can be delivered. I think it's usually between 1-2 weeks, so it should arrive soon. But if you want to be sure of there's no hick-up in the process (and ordered your card with NS), please contact NS customer service.