Skip to main content
Naar NS.nl
Antwoord

My OV card haven't arrived

  • March 7, 2023
  • 1 reactie
  • 195 Bekeken
E

I requested a card 2 weeks ago and it still haven't arrived. I don't know where to ask for explanations or to return me my money. 

Beste antwoord door Lorena NS

Hi Emilia9824 and welcome to the NS Community! 
I am sorry to read that you didn't receive your card yet. You should receive this within one week. Please contact our customer service so they can check your order.

1 reactie

Lorena NS
Moderator
Forum|alt.badge.img+2
  • Lorena NS
  • Moderator
  • Antwoord
  • March 7, 2023

Hi Emilia9824 and welcome to the NS Community! 
I am sorry to read that you didn't receive your card yet. You should receive this within one week. Please contact our customer service so they can check your order.

VoorwaardenAccessibility statement