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beantwoord

No received card in my adress

  • September 8, 2022
  • 3 reacties
  • 70 Bekeken

i have request two ov chipkaart before pay suscription for special ticket. None of them arrived at home. I need to use them soon and i dont find ewhere request them again. 

Beste antwoord door Laura NS

Very unfortunate, Agustin N. When did you order them and have you checked the address in your My NS-account?

3 reacties

Laura NS
Moderator
  • Moderator
  • Antwoord
  • September 9, 2022

Very unfortunate, Agustin N. When did you order them and have you checked the address in your My NS-account?


Hi my name Abdihamid Ahmed Ahmed I ordered for ov-chip subscription card in March 25 until now I didn’t receive the card 


Erryt NS
Moderator
  • Moderator
  • April 8, 2024

Please reach the customer service of the OV-chipcard with this question. Their number is 0900 - 0980. After that you may reach our customer service to get codes for tempory tickets so you still can use your subscription.