Hi amix.pal and welcome to the NS Community! 

How unfortunate that you have not yet received this. Best thing you could do is contact the customer service of the OV-chipcard by calling them on 0900-0980. To help you with this, I do however recommend to contact our customer service first, as we might be able to provide you with the card number. Click here to contact them.

Hi!

This is K C MURTHY 

I ordered a NS flex card and choosed an subscriptionstartingfrom 13th May 2022. However, I haven't received the chipkaart yet. My order ID is 

R01_0211599915

Thank you in advance for your attention

Regards,

KIRAN CHANDER MURTHY