Hi, i started a NS Flex Contract recently. It was like 1 week ago
When i made the NS Flex, they told me that im gonna get OVpay card very soon at my house so i can start use my NS Flex
The problem is, the contract started at 27th May and im still waiting for the card. I really need the card because i made this NS Flex to start use the trains. I paid 120€, and now im gonna pay all months without getting the card?
I have the number of the card on my NS Account if someone can help me
3528
Beste antwoord door Erryt NS
Hello Rubernzom, welcome at our community,
I'm sorry you haven't received the OV-chipcard yet. Unfortunately, we are not the company that make or deliver the OV-chipcard. It is best to reach the customer service of the OV-chipcard. Their telephone number is 0900-0980.
You can also contact our customer service. My colleagues can then send codes so that you can still use your subscription.
Hello Rubernzom, welcome at our community,
I'm sorry you haven't received the OV-chipcard yet. Unfortunately, we are not the company that make or deliver the OV-chipcard. It is best to reach the customer service of the OV-chipcard. Their telephone number is 0900-0980.
You can also contact our customer service. My colleagues can then send codes so that you can still use your subscription.
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