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Refound season ticket I didnt use

  • May 30, 2023
  • 3 reacties
  • 104 Bekeken

I forgot to cancel my suscription for the OV-card and I need a 100% refound.

 

Beste antwoord door MoDe

It is not possible to get refund for forgotten changing of a subscription. You can change it by yourself in flex basic.

3 reacties

MoDe
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  • Super user
  • Antwoord
  • May 30, 2023

It is not possible to get refund for forgotten changing of a subscription. You can change it by yourself in flex basic.


  • Op het juiste spoor
  • December 7, 2024

Hi! Yesterday, 06 dec 2024, I went from Groningen to Amsterdam. First I bought a 40% discount ticket, for co-travel with my partner, but it was out of the off peak zone, so I had to by another one after. 
 

At the end, I bought two tickets but just use one. Can I received a redound for the 40% discount ticket that I bought but didn’t use? 
 

Thank you for your help


MoDe
Forum|alt.badge.img+3
  • Super user
  • December 7, 2024

Hi! Yesterday, 06 dec 2024, I went from Groningen to Amsterdam. First I bought a 40% discount ticket, for co-travel with my partner, but it was out of the off peak zone, so I had to by another one after. 
 

At the end, I bought two tickets but just use one. Can I received a redound for the 40% discount ticket that I bought but didn’t use? 
 

Thank you for your help

We can't help you overhere. You have to call the customerservice. You can also reach them by X, Facebook or chat.