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Hi everyone,

I have lost my personal card and want it replaced but when I try to add this card to my account, the system asks me for the expiry date- which I don't know. Do you know how can I check the expiry date of my card?

I know it was issued on :ingangsdatum:

6 oktober 2016

And i know the card number, I'm only missing the expiry date



thank you very much!!

As promised I have looked into the OVchipcard details of Medion and gave him the expiration date that was needed for ordering his duplicate (replacement OV-chipcard).

HI Thomas, 

I lost my OV-chip card and I found the same issue. How can I solve this? 

Thanks in advance. 

Hey Ancela. Welcome to the NS Community. You can follow the advice already given in this topic. You can contact our Customer Service to find out what the expiration date of your card is.

Hey Ancela. Welcome to the NS Community. You can follow the advice already given in this topic. You can contact our Customer Service to find out what the expiration date of your card is.

Dear Daniel, thanks for your reply. However, I’ve been trying to contact them since yesterday, but they said that the system is not working. I wonder if there are any other easier option to block the card. Thanks 

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