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Subscription payment confusion

  • June 8, 2022
  • 3 reacties
  • 94 Bekeken
E

Hi,

I changed my subscription to Dal Vrij since 27th of May. I’ve been announced a direct debit from my bank account on 9th June for 114 euros! Why should I pay this amount before 27th? I only want this subscription for one month! 

Beste antwoord door Tamzin

Subscriptions are always prepaid, not postpaid.

 

3 reacties

T
  • Tamzin
  • Koploper****
  • Antwoord
  • June 8, 2022

Subscriptions are always prepaid, not postpaid.

 

E
  • E.M.O
  • Op het juiste spoor
  • October 6, 2022

Why did you debit 106€ if mijn abonnement of dal vrij is of 46,80€ because I m 66 years old?

Daniël NS
Moderator
  • Daniël NS
  • Moderator
  • October 6, 2022

Hey E.M.O. Welcome to the NS Community. 

We can't look into your data here. I'd advise you to contact our customer service to check what's going on with your invoice.

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