Hi, I want to clarify something, please. 

I was on an exchange semester in the Netherlands and my semester ended at the beginning of July and I left the country.

I already notified you before leaving so as to close my account/number and end the subscription and you already did so.

I called you several times before and I informed you through the phone and the bank that everything will be closed once I am back in my hometown before even leaving thus I asked you to deduct my transportation expenses before my bank account is closed and I leave the country and you said that it's fine you will figure this out. I don't know what happened and what to do now since I am out of the Netherlands and there might be a miscommunication happening since I already left the country a while ago so I stopped using the NS card and I also informed you that so as to stop the card and the subscription and everything. So what is this new bill for? supposedly I should not receive any new bills. 

Thank you and waiting for you to fix this issue for me.