Good afternoon,
yesterday I ordered an online e-ticket but I think there was some mistake in the connection with my bank as I haven’t received any email of confirmation of this transaction or any e-ticket in my NS app . Than I had to buy another ticket which I paid from my other bank account to avoid this faut and the first faut payment hasn’t been refunded to me.
could you please help me ?
great regards
L Osickova
Beste antwoord door Daniël NS
Hello L. Osickova. Welcome to the NS Community.
I'd advise you to contact our customer service for this, we can't help you with this here sadly.
Hello L. Osickova. Welcome to the NS Community.
I'd advise you to contact our customer service for this, we can't help you with this here sadly.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
