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How to find invoice

  • 18 June 2024
  • 1 reactie
  • 53 Bekeken

Hello, where I can find or get invoice. I paid by debit card in app (had not account that time) and I need invoice for these 2 trips by train

  1.  Order number:  E506261799
  1.  Order number:  E506258591

thank you

 

1 reactie

Tochjo
Badge +3

You can't get an invoice for etickets. For declaration purposes, you can use the pdf file that contains the ticket and which you should have received by mail.

If you don't have that email anymore, you should contact customer service. Usually, contacting customer service this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.

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