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Naar NS.nl

i bought a ticket order number 44902693 on May 12. after more than 1 h i cannot open any of the two links in the email to download the ticket error 404 is given. i would like to get a refund as i had to buy one more ticket due to the failure

For this, you should contact customer service directly. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

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