Naar NS.nl

purchased the wrong direction of travel

  • 17 April 2024
  • 1 reactie
  • 37 Bekeken
E

I wrongly purchased two tickets with the same direction of travel.  Is there anyway that they can help rectify this? 

1 reactie

mrfreeze
Reputatie 7
Badge +3

Hi Esun1234,

Usually it's not possible to change or get a refund for bought e-tickets. But if they are identical (name, date, route) you could contact Customer Service to see if they're willing to be lenient and reimburse you.

Reageer


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