Good Morning.
Im Rosa Valenzuela I already buy two tickets to Amsterdam and I don’t will us , I make a mistake with the date.
could you please refund the money?.
Thanks.
Reputatie 4
Unfortunately, a refund is not possible. See the conditions of this ticket. Why do you buy tickets weeks in advance ?
Was a mistake I didn’t change the date.
this day I had to buy two tickets.
Reputatie 7
+1
If you didn't download the tickets or loaded them in the app, then contact customer service. They may refund the if you ask nicely.
Unfortunately, a refund is not possible. See the conditions of this ticket.Why do you buy tickets weeks in advance ?
The website doesn't mention anymore that you can’t cancel. Mentioning this only in the conditions is not sufficient, as we all know from previous discussions.
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