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Antwoord

Refund on tickey

  • October 7, 2022
  • 1 reactie
  • 58 Bekeken

  • Op het juiste spoor

I purchased two discounted tickets by mistake because my ov chipcard wasnt working. They weren't useful at all. I had to buy another ticket to travel. How can get a refund on those 2 tickets?

Beste antwoord door Thom

In the case your discounted tickets were e-tickets there is no refund. You cannot purchase discounted tickets traveling alone when you chipcard is not working. You may have a refund of your fully priced ticket in the case your subscription is valid but not accessible. Ask Customer Service. Maybe you are in luck for the other tickets as well.

1 reactie

Thom
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  • Super user
  • Antwoord
  • October 7, 2022

In the case your discounted tickets were e-tickets there is no refund. You cannot purchase discounted tickets traveling alone when you chipcard is not working. You may have a refund of your fully priced ticket in the case your subscription is valid but not accessible. Ask Customer Service. Maybe you are in luck for the other tickets as well.