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ticket

  • March 31, 2023
  • 3 reacties
  • 56 Bekeken

hello, i bought a ticket from Kampen to Amsterdam. I'm waiting for over 30 minutes to get the confirmation e-mail. So I don't have the ticket on my Phone. What can I do?

Beste antwoord door Aurora NS

It can sometimes take a little longer for an e-ticket to arrive. If you haven't received the ticket after 30 minutes, please contact Customer Service. They can take a look at your ticket for you.

3 reacties

  • Reisleider**
  • March 31, 2023

Are you sure that you entered the correct email address?


  • Auteur
  • Op het juiste spoor
  • March 31, 2023

yes


Aurora NS
Moderator
  • Oud moderator
  • Antwoord
  • March 31, 2023

It can sometimes take a little longer for an e-ticket to arrive. If you haven't received the ticket after 30 minutes, please contact Customer Service. They can take a look at your ticket for you.