hello, i bought a ticket from Kampen to Amsterdam. I'm waiting for over 30 minutes to get the confirmation e-mail. So I don't have the ticket on my Phone. What can I do?
Beste antwoord door Aurora NS
Bekijk origineelhello, i bought a ticket from Kampen to Amsterdam. I'm waiting for over 30 minutes to get the confirmation e-mail. So I don't have the ticket on my Phone. What can I do?
Beste antwoord door Aurora NS
Bekijk origineelAre you sure that you entered the correct email address?
yes
It can sometimes take a little longer for an e-ticket to arrive. If you haven't received the ticket after 30 minutes, please contact Customer Service. They can take a look at your ticket for you.
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