This community is meant as a place where travellers can be helped by other travellers. We are not NS employees, do not have access to customer data and cannot cancel correction fees.

You should contact customer service directly to have them cancel this fee. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

Moreover, you have now posted personal details on a public forum, for everyone to see. You should edit your post and remove them. This is possible within one hour after you've posted it. If you don’t, a moderator will do it for you.