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Wrong Correction Fee

  • January 11, 2025
  • 1 reactie
  • 104 Bekeken
K

Hello,

 

On saturday January 11th, Since my train from Breda to Brussels (via Eurocity) got cancelled, I was advised to take Eurocity Direct via Rotterdam. When I took Eurocity Direct, I checked out with my OV chipkart (I have weekend free subscription) in Rotterdam and got in the train. When the conductor checked the validity of the ticket, I showed the train ticket between Breda and Brussels + my OV chipkart..However, I got fined 10 euros of correction fee. Could you please help me on this issue?

 

Thanks,

Karim

Beste antwoord door Rory NS

Hello karimsuleymanov and welcome to the NS Community!

Please contact NS Customer Service with your question. My colleagues there are able to help you further.

    1 reactie

    Rory NS
    Moderator
    • Rory NS
    • Moderator
    • Antwoord
    • January 11, 2025

    Hello karimsuleymanov and welcome to the NS Community!

    Please contact NS Customer Service with your question. My colleagues there are able to help you further.

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