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beantwoord

payment

  • April 5, 2025
  • 1 reactie
  • 20 Bekeken

I got an email saying that i had to pay 28e for the 1 of April. However, i don’t understand where this bill comes from as i have never spent that money with Ns, and I have never taken any subscription with NS. 

Can you please help me? 

Luisa demaertelaere

Beste antwoord door Jesse NS

Hi 33420650 and welcome at the NS Community!

If you have an NS subscription, for example NS Flex Basis, you will receive a monthly invoice.

If you do not know why you have been charged certain costs, I want to advise you to contact my colleagues of the NS Customer Service. They are happy to help you!

1 reactie

Jesse NS
Moderator
  • Moderator
  • Antwoord
  • April 5, 2025

Hi 33420650 and welcome at the NS Community!

If you have an NS subscription, for example NS Flex Basis, you will receive a monthly invoice.

If you do not know why you have been charged certain costs, I want to advise you to contact my colleagues of the NS Customer Service. They are happy to help you!