Bought with korting but no korting | NS Community
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Bought with korting but no korting

  • 12 August 2023
  • 5 reacties
  • 5 Bekeken

I just bought weekend vrij with 50% korting but when I got email it said 

Weekend vrij 1 maand -50% korting €0.00 per maand 

Then is full price in my abonnement now.

Then I chat with customer service, they said it's not real invoice yet and they can't do anything about it. I understand but feel uncomfortable.

Last time I bought with 25% korting and it show right away in the email.

Anyone got this problem too?

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Beste antwoord door ICMmetje 12 August 2023, 10:16

Bekijk origineel

5 reacties

I bought exactly the same subscription and the email sent to me shows € 19,18 'korting'

Thanks! That's what I expected too 😔

But this is what I got 

 

Reputatie 3

For me, it also didn't show the discounted price in the notice email. However, a couple days later I got the actual invoice which did have the correct (discounted) price.

I bought exactly the same subscription and the email sent to me shows € 19,18 'korting'

Thanks! I think I supposed to have this too

For me, it also didn't show the discounted price in the notice email. However, a couple days later I got the actual invoice which did have the correct (discounted) price.

Thanks! I hope I will get that actual invoice soon!

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