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Bought with korting but no korting


I just bought weekend vrij with 50% korting but when I got email it said 

Weekend vrij 1 maand -50% korting €0.00 per maand 

Then is full price in my abonnement now.

Then I chat with customer service, they said it's not real invoice yet and they can't do anything about it. I understand but feel uncomfortable.

Last time I bought with 25% korting and it show right away in the email.

Anyone got this problem too?

Beste antwoord door ICMmetje

For me, it also didn't show the discounted price in the notice email. However, a couple days later I got the actual invoice which did have the correct (discounted) price.

Bekijk origineel

I bought exactly the same subscription and the email sent to me shows € 19,18 'korting'


  • Intercity
  • 12 augustus 2023

Thanks! That's what I expected too 😔

But this is what I got 

 


ICMmetje
  • Reisleider**
  • 12 augustus 2023

For me, it also didn't show the discounted price in the notice email. However, a couple days later I got the actual invoice which did have the correct (discounted) price.


  • Intercity
  • 12 augustus 2023
Jan Haverkamp schreef:

I bought exactly the same subscription and the email sent to me shows € 19,18 'korting'

Thanks! I think I supposed to have this too


  • Intercity
  • 12 augustus 2023
ICMmetje schreef:

For me, it also didn't show the discounted price in the notice email. However, a couple days later I got the actual invoice which did have the correct (discounted) price.

Thanks! I hope I will get that actual invoice soon!


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