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  • 23 January 2024
  • 2 reacties
  • 23 Bekeken

I'd like to know when I gonna take my new card cuz the plan star today and I didn't get yet

Thom
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  • Super user
  • 23 januari 2024

Contact Customer Service right away. 030 7515155. You may ask voor a solution to travel already.


Robert B
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  • 23 januari 2024

Also, see https://www.ns.nl/en/customer-service/refunds/refunds-when-you-forget-your-season-ticket.html for reimbursement of bought tickets or travel with your bank card.


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