Hi..
I have ordered new ov chipkaart it should have come 7th of April but ,
I haven't receive my card yet. I have called 09000980 but it says untrue number.
Please can you help me about my issues?
Best regards
Hi..
I have ordered new ov chipkaart it should have come 7th of April but ,
I haven't receive my card yet. I have called 09000980 but it says untrue number.
Please can you help me about my issues?
Best regards
Beste antwoord door Lorena NS
Hi S.Badem and welcome to the NS Community!
How unfortunate that you didn't received the OV-chipcard yet. If you just ordered an OV-chipcard without a contract, please contact the costumer service of the OV-chipcard. If you are calling from the Netherlands, the phone number 0900-0980 should work. You can reach them during the Weekends from 10 AM till 4 PM. If you did order the OV-chipcard with a contract from NS, you can contact our costumer service. Then my colleagues can check if the order went well. And if you ordered a contact, they can help you using this until you received the OV-chipcard.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.