unwarranted debit | NS Community

unwarranted debit

  • 10 May 2023
  • 2 reacties
  • 68 Bekeken

I have taken out a travel pass for free travel at weekends and public holidays. I only travel on weekends and public holidays. Why do I have to pay at weekends and public holidays? Cancel the travel charge


2 reacties

Reputatie 7
Badge +2

Did you also pickup your subscription on a ticket machine? Otherwise it won't work.

(And in case you travelled on the 5th of May: that isn't a public holiday this year)

Reputatie 7
Badge +3

Hi hilmans,

The tag in your message says ‘e-ticket'. If you have a subscription, you should not buy (e-)tickets. You just need to check in and out with your OV-chipcard and the discount will be applied automatically.

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